Day: March 1, 2026

How Autonomous AI Agents Are Cutting Customer Service Costs by 60% for SMBs in 2026

How Autonomous AI Agents Are Cutting Customer Service Costs by 60% for SMBs in 2026 By 2027, autonomous AI agents will handle 40% of all customer service interactions—up from less than 5% in 2023, according to Gartner. That’s an 8x increase in just four years. For small and medium-sized businesses, this shift represents the most […]