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Beyond Chatbots: How Autonomous AI Agents Cut Support Costs 35%
Beyond Chatbots: How Autonomous AI Agents Cut Support Costs 35% Companies deploying autonomous AI agents in customer service are reporting an average 35% reduction in operational costs within the first year—a benchmark that seemed impossible with traditional chatbot technology. The difference? Chatbots deflect queries. Autonomous AI agents resolve them. By the end of 2026, Gartner […]